We know that you care about your Personal Data and how it is used, and we want you to trust that Somiva Wellness (hence, referred to as “Somiva” from now on) uses your Personal Data carefully. 

This Privacy Notice will help you understand what Personal Data we collect, why we collect it, and what we do with it. This Notice also constitutes a privacy policy for the purposes of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

Please take a moment to familiarise yourself with our privacy practices and let us know if you have any questions by sending us an email at support@somiva.net.

We have tried to keep this Notice as simple as possible, but if you’re not familiar with terms such as Cookies, IP Addresses, and browsers, then please go to the Key Terms section first.

You have the right to withdraw your Consent for uses of your Personal Data based on the consent provided by you. See what your rights are and how you can exercise them in the sections below.

Any Personal Data provided to or collected by or controlled by Somiva.

This Privacy Notice applies to Personal Data collected by Somiva in connection with the services and products we offer. 

This Privacy Notice also applies to Somiva’s marketing content, including offers and advertisements for Somiva products and services, which we (or a service provider acting on our behalf) send to you on Third-Party websites, platforms, and applications based on your site usage information. 

These Third-Party websites generally have their own Privacy Notice and Terms and Conditions. We encourage you to read them before using those websites.\

What Personal Data Is Being Collected?

You are not required to provide Somiva with the Personal Data that we request, but if you choose not to do so, we may not be able to provide you with our products or services, or with a high-quality service, or respond to any queries you may have.

We may collect Personal Data from a variety of sources. This includes:

• Personal Data you give us directly,
• Personal Data we collect automatically, and
• Personal Data we collect from other sources.

You may be asked to provide your Personal Data when you are in contact with us. We may also combine it with other information to improve our products, services, content, and advertising

We may collect Personal Data from a variety of sources. This includes:

Personal Data you give us directly. We collect data about how you use our services and products, such as the types of content you view or engage with, or the frequency and duration of your activities. We also collect Personal Data you provide us when you sign up for a marketing newsletter, complete a survey, or register for an account to buy our products. In doing so, we may ask for Personal Data, including but not limited to your name, gender, date of birth, address, email address, telephone number, or Financial Data. 

• Personal Data we collect automatically. We also receive and store certain types of Personal Data whenever you interact with us online. For example, we use Cookies and tracking technologies to obtain Personal Data when your web browser accesses our websites or advertisements and other content served by or on behalf of Somiva on other websites. You can read the How We Use Cookies section for greater detail on the use of Cookies. Your Personal Data is also collected when you search, buy, post, participate in a contest or questionnaire, or communicate with our customer service teams. Examples of the types of Personal Data we collect include: IP Address, device ID, location data, computer and connection information such as browser type and version, time zone setting, browser plug-in types and versions, operating system, and purchase history, which Somiva sometimes aggregates with similar information from other consumers. During some of your internet browsing on Somiva’s website, we may also use software tools to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.
• Personal Data we collect from other sources. We collect Personal Data from other sources, including our trusted partnerships with third parties and where we operate Somiva accounts on Third-Party platforms. Additionally, we receive information about you and other visitors’ interactions with our advertising to measure whether our advertising is relevant and successful. We also collect information about you and your activities from a Third-Party when we jointly offer services or products, or from Third-Party data enrichment providers who may deliver insights to Somiva about the Personal Data we hold.

We understand the importance of taking extra precautions to protect the privacy and safety of children using Somiva products and services.

Somiva’s website is designed and intended for use by adults. Where one of our websites is intended for use by a younger audience, we will obtain Consent from the person with guardian responsibility before we collect Personal Data where it is required by applicable laws and regulations.

If you are a child under the age where guardian Consent is required in India, you should review the terms of this Privacy Notice with your parent or guardian to make sure you understand and accept them. If we discover that we have collected Personal Data from a child without Consent from a parent or guardian where such Consent should have been obtained, we will delete that Personal Data as soon as practical. Access to certain parts of the Somiva’s websites and/or eligibility to receive prizes, samples, or other rewards are generally limited to users over a certain age.

We sometimes use your Personal Data to carry out age verification checks and enforce any such age restrictions.

We collect, process, and disclose your Personal Data only for specific and limited purposes. For example, to assess and handle any complaints, to develop and improve our products, services, communication methods, and the functionality of our websites, to provide personalised product recommendations, communications, and targeted advertising.

We also create profiles by analysing the information about your online surfing, searching, and buying behaviour, and your interactions with our brand communications by building segments (creating groups that have certain common characteristics) and by placing your Personal Data in one or more segments.

Additionally, Somivamalist also processes your Personal Data using automated means. An automated decision is a decision that is made solely by automatic means, where no humans are involved in the decision-making process related to your Personal Data.

We collect, process, and disclose your Personal Data for the following purposes:

• To process and answer your inquiries or to contact you to answer your questions and/or requests;
• To develop and improve our products, services, communication methods, and the functionality of our websites;
• For the purposes of competitions or promotions that you have entered;
• To manage your account, membership in our programs, platforms, or applications, including but not limited to ecommerce platforms, contests, loyalty/reward schemes, etc.
• To communicate information to you and to manage your registration and/or subscription to our newsletter or other communications;
• To manage our everyday business needs regarding your participation in our contests, sweepstakes, or promotional activities, or requests;
• To authenticate the identity of individuals contacting us by telephone, electronic means, or otherwise;
• For internal training and quality assurance purposes;
• To understand and assess the interests, wants, and changing needs of consumers, to improve our website, our current products and services, and/or develop new products and services; and
• To provide personalised product recommendations, communications, and targeted advertising.

We do not collect, store, or process your payment instrument details (such as card numbers, UPI IDs, or bank account information). Payments made on our platform are processed directly by Third-Party payment service providers. These service providers collect and process your payment data in accordance with their own privacy policies and applicable law. We may receive limited transaction-related information, such as payment confirmation, transaction ID, and payment status, for order fulfilment and accounting purposes.

Where appropriate, we will ask for your Consent to process the Personal Data. Where you have given Consent for processing activities, you have the right to withdraw your Consent at any time.

In some cases, we rely on legitimate uses for processing your Personal Data. A legitimate use could exist, for example, when you sign up for Trust Circle (our loyalty programme), and you voluntarily provide your Personal Data to extend the loyalty programme and services, offers, etc. to you.

We also process your Personal Data when we have a legal obligation (e.g., tax or social security obligations) to perform such processing. For example, a court order or a summons may require us to process Personal Data for a particular purpose, or we may be compelled to process Personal Data to report suspicious transactions under the local anti-money laundering rules.

Profiling

Somivamalist uses your Personal Data to build profiles. We create profiles by analysing the information about your online surfing, searching, and buying behaviour, and your interactions with our brand communications by building segments (creating groups that have certain common characteristics) and by placing your Personal Data in one or more segments. These segments are used by Somivamalist to personalise the website and our communications to you (such as showing relevant content to you when you visit our site or in a newsletter to you), and to display relevant offers and advertisements from Somivamalist, and via Third-Party websites. The segments can also 

By way of example –

• Somivamalist collects data from:
  • Our website is about what you view and the way you interact with our content.  
  • the digital display advertising that we serve to you on social platforms and other publishers’ websites; and  
  • Forms you fill in online and send to us about what your interests are.
• We also track the products you buy when you click on one of our display adverts and go on to purchase something from a selection of our retail partners.
• If you have asked to receive emails or SMS communications from us, we track whether you open, read, or click on the content to see what you are interested in so that we can give you more content that we think you are more likely to enjoy.
• We use this data to profile your likes and dislikes.  For instance, if we see that you are regularly viewing Salycylic Acid Serum, our website, and you have opted in to receiving emails from us, we might give you an update on the new acne treatment that we have created, or we may tailor our web content when you visit towards things, we think you’ll be most interested in.
• Based on this profile information, we may also give you advertising that we think you will like and want to see as you view content from us or from our network of publishers that we advertise with.  Sometimes, with your Consent, we may use your current location to serve advertising to you that is related to promotions or events that are happening nearby that we think you might be interested in.
• We may also use information you have provided to selected third parties and consented to be shared, like your age, gender, life stage, lifestyle, and wider interests, to identify people who we think will have similar interests to you and who we believe will be interested in similar advertising. 

How We Use Cookies

We use traffic log Cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We use this information for statistical analysis purposes, and then the data is removed from the system.

Overall, Cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any other information about you, other than the data you choose to share with us.

You can choose to accept or decline Cookies. Most web browsers automatically accept Cookies, but you can usually modify your browser settings to decline Cookies if you prefer. This may prevent you from taking full advantage of the website.

Whom Will It Be Shared With?

Somivamalist shares your Personal Data within its corporate group and with selected third parties in the following circumstances:

• Third-Party service providers. In order to carry out your requests, collect payments, respond to your inquiries, fulfil your orders, honour coupons, provide you with samples, enable you to participate in sweepstakes or make various other features, services and materials available to you through our websites we share your Personal Data with Third-Party service providers that perform functions on our behalf, such as companies that: host or operate Somivamalist’s websites, process payments, analyse data, provide customer service, postal or delivery services, and sponsors or other third-parties that participate in or adSomivaster our promotions. They have access to Personal Data needed to perform their functions, but may not use it for other purposes. Further, they must process this Personal Data in accordance with this Privacy Notice and as permitted by applicable data protection laws and regulations.
• Other third parties. Your Personal Data will also be used by us or shared with our sponsors, advertisers, advertising networks, advertising servers, social media networks, analytics companies, or other third parties in connection with marketing, promotional, data enrichment, and other offers, as well as product information. In the event that third parties are using the Personal Data beyond our purpose independently, they should obtain your valid Consent or have a legitimate reason to process it for such purpose.
• Business transfers. Your Personal Data will be used by us or shared with the Somivamalist group, primarily for business and operational purposes.  As the Somivamalist Group continues to develop the business, it may sell or purchase assets, subsidiaries, or business units.  In such transactions, your Personal Data generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, you consent otherwise). If another entity acquires us, our businesses, or substantially all or part of our assets, or assets related to Somivamalist’s website, your Personal Data will be disclosed to such entity as part of the due diligence process and will be transferred to such entity as one of the transferred assets.  Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such Personal Data will be considered an asset of ours, and as such, it is possible that it will be sold or transferred to third parties.
• Legal disclosure. We may transfer and disclose your Personal Data to third parties:
  • To comply with a legal obligation;
  • When we believe in good faith that an applicable law requires it;
  • At the request of governmental authorities conducting an investigation;
  • To verify or enforce our “Terms of Use” or other applicable policies;
  • To detect and protect against fraud, or any technical or security vulnerabilities;
  • To respond to an emergency, or otherwise
  • To protect the rights, property, safety, or security of third parties, visitors to Somivamalist’s websites, Somivamalist, or the public.

International Data Transfers

Somivamalist may share Personal Data or processed data across international borders for purposes described in this Privacy Notice, but will make sure that the Personal Data is protected in a similar manner. However, your data will only be transferred if permitted and in accordance with applicable local and international regulations.

How Do We Protect Your Personal Data?

Somivamalist takes the security of your Personal Data very seriously. We take every effort to protect your Personal Data from misuse, interference, loss, unauthorised access, modification, or disclosure.

Our measures include implementing appropriate access controls, investing in the latest Information Security Capabilities to protect the IT environments we leverage, and ensuring we encrypt, pseudonymise, and anonymise Personal Data wherever possible. We have also adopted processes, safeguards, and measures to enhance the protection of Personal Data, your privacy, and the lawful processing of your data and your privacy.

Access to your Personal Data is only permitted among our employees and agents on a need-to-know basis and subject to strict contractual confidentiality obligations when processed by third parties.

How Long Do We Keep Your Personal Data For?

We will keep your Personal Data for as long as we need it for the purpose it is being processed for. For example, when you make a purchase online with us, we will keep the data related to your purchase, so we can perform the specific contract you have entered, and after that, we will keep the Personal Data for a period which enables us to handle or respond to any complaints, queries, or concerns relating to the purchase.

Your data may also be retained so that we can continue to improve your experience with us and to ensure that you receive any loyalty rewards that are due to you.

If we collect identifiable data directly for targeting purposes, we retain it till the purpose of targeting/marketing is relevant and of your interest. We will ensure that we do not engage in indiscriminate and/or excessive targeting or marketing to you. In the event you withdraw your Consent, we employ measures to permanently delete your Personal Data within a reasonable time, unless required for other valid purposes under law.

We will actively review the Personal Data we hold and delete it securely, or in some cases anonymise it, when there is no longer a legal, business or consumer need for it to be retained.

What Are Your Rights?

Where we process your Personal Data, you have several rights over how the data is processed and can exercise these rights at any point. You can exercise your rights by contacting us at legal@beSomivamalist.co. We have provided an overview of these rights below, together with what this entails for you:

• The right to be informed: You have the right to be provided with clear, transparent, and easily understandable information about how we use your Personal Data and your rights. Therefore, we’re providing you with the information in this Notice.

• The right to access, update, and rectification: You have the right to access, correct, or update your Personal Data at any time. We understand the importance of this, and should you want to exercise your rights, please contact us.

• The right to erasure/to be forgotten: Under certain circumstances, you have the right to request that we delete your data. If you wish to delete the Personal Data we hold about you, please let us know, and we will take reasonable steps to respond to your request in accordance with legal requirements. If the Personal Data we collect is no longer needed for any purposes and we are not required by law to retain it, we will do what we can to delete, destroy, or permanently de-identify it.

• The right to object: Under certain circumstances, you have the right to object to certain types of processing, including processing for Direct Marketing (i.e., receiving emails from us notifying you or being contacted with varying potential opportunities).

• The right to withdraw Consent: If you have given your Consent to anything we do with your Personal Data (i.e., we rely on Consent as a legal basis for processing your Personal Data), you have the right to withdraw your Consent at any time (although if you do so, it does not mean that anything we have done with your Personal Data with your Consent up to that point is unlawful). You can withdraw your Consent to the processing of your Personal Data at any time by contacting us with the details provided below. However, you would appreciate that withdrawal of Consent to process necessary information may lead to us not being able to extend services, products, platforms, or continue our relationship of serving you.

• Rights to Nominate: You may nominate another individual to exercise control or rights to your Personal Data as and when prescribed under law, in the event of your death or incapacitation.

• The right to Grievance Redressal. You have the right to raise a request to exercise your Data Principal rights mentioned herein or under law, or further raise a grievance pertaining to your Personal Data with our designated contact person at legal@beSomivamalist.co.

·  The right to lodge a complaint with a Supervisory Authority: You have the right to lodge a complaint directly with any local Supervisory Authority as provided by and in accordance with applicable regulation.

Further information and advice about your rights can be obtained from the data protection Regulator in your Country.

How Do You Contact Somivamalist?

We are committed to protecting your personal information collected and processed by us, and look forward to your continued support for the same. If you have any query, grievance with respect to the processing of information by us, you can reach out to our designated contact person at legal@beSomivamalist.co or submit a request through the “Contact Us (Privacy Request/Concern)” form available on the Somivamalist website.

When a privacy question or access request is received, we have a dedicated team that triages the contacts and seeks to address the specific concern or query that you are seeking to raise. Where your issue may be more substantive in nature, more information may be sought from you. If you are dissatisfied with the reply received, you may refer your complaint to the relevant Supervisory Authority. If you ask us, we will endeavour to provide you with information about relevant complaint avenues which may be applicable to your circumstances.

How Do We Keep This Notice Up To Date?

We will update this Privacy Notice when necessary to reflect customer feedback, our practices, the scope of processing, and changes in our products and services. When we post changes to this statement, we will revise the “last updated” date at the bottom of this Notice. You are encouraged to periodically visit this page to review the Privacy Notice and any changes to it. Your continued use or access after any modification(s) to this Privacy Notice will be deemed as your acceptance of such modification(s). If the changes are significant or sensitive, we will provide a more prominent notice (including, for certain services, email notification of Privacy Notice changes).

Additional Privacy Terms or Notices

In addition to this Privacy Notice, there may be specific campaigns or promotions that will be governed by additional privacy terms or notices. We encourage you to read these additional terms or notices before participating in any such campaigns or promotions, as you will be required to comply with them if you participate. Any additional privacy terms or notices will be made prominently available to you.

Last Updated on 18th of April 2026.